If you want to carry out gaming duties in a licensed venue in Queensland, you must have completed Responsible Service of Gambling (RSG) training. This course will give you a RSG Statement of Attainment (also referred to as RSG certificate) and is 100% online. RCG/RSG Online NSW RCG vs RSG vs RGS The nationally accredited unit 'SITHGAM001' is called 'Provide responsible gambling services' (RGS). In the past (and still in some states) the course has been called 'Provide Responsible Service of Gambling' (RSG), and/or 'Provide Responsible Conduct of Gambling' (RCG). View the status of liquor and gaming related licence applications in NSW. Office of Responsible Gambling. A current NSW competency card or interim certificate. Provide Responsible Gambling Services training (also known as NSW RCG course) is designed to qualify gambling industry employees to promote safety in an establishment where gambling occurs. It provides the basic details of working in a gambling environment and how to anticipate and prevent problems. If you are looking for work in any establishment that provides Gambling Services in NSW, it is a government requirement for you to have completed a Liquor and Gaming NSW approved RCG course. Provide Responsible Gambling Services is also commonly known as Responsible Conduct of Gambling or 'RCG'.

NSW RCG COURSE

Responsible Conduct of Gambling (RCG Course) 6½ hours – (SITHGAM201) Provide responsible gambling services.

RCG Course & RCG Certificate

SITHGAM201 Provide responsible gambling services – This unit of competency covers the foundation for the mandatory Responsible Conduct of Gambling training for all new hoteliers, secretary managers and gaming-related staff. There are no exemptions for completion of this course and an interim Certificate is issued on the behalf of OLGR in order for you to apply for your Photo Competency card.

RCG Course

The Responsible Conduct of Gambling (RCG) course is a 6 ½ hour class, fully accredited and approved by Office of Liquor, Gaming & Racing (OLGR), that has been designed for secretary managers, hoteliers, and staff of gaming venues in the New South Wales in order to satisfy the requirements of the Liquor and Gaming Regulations. The course aim is to encourage a responsible, caring and professional approach to the Responsible Conduct of Gambling (RCG or RSG). The NSW Government’s harm minimisation approach in addressing liquor misuse and abuse has now been adapted for gambling abuses.

The RCG Class covers area such as

The Law.
Responsible and ethical promotion of gambling.
Strategies designed to ensure that gambling is conducted responsibly and that prevention strategies are in place to inform and educate gambling patrons at risk.
The benefits of adopting a responsible attitude to the conduct of gambling include:

An ethical environment in which to socialise and work.
A change in focus from the promotion of gambling to the promotion of quality service facilities.
A reduction in the social problems associated with gambling abuse.
The RCG course provides resources to assist in the ongoing promotion of the responsible conduct of gambling within the NSW gambling industry.

Professional, approved and qualified RCG trainers conduct all classes.
The Responsible Conduct of Gambling Course (RCG) is fully accredited and recognised by the Office of Liquor, Gaming & Racing (OLGR).

RCG Certificate

Completion of the RCG course is mandatory before applying for an Office of Liquor, Gaming and Racing (OLGR) Photo Competency Card. This RCG card enables the holder to work in the gambling industry in NSW. After successful completion of the RCG course examination, students are issued with a nationally recognised Statement of Attainment (SoA) and an interim certificate. The interim certificate is required to obtain the OLGR Photo Competency Card.You can apply for the OLGR Photo Competency Card at participating Australia Post Offices when you present your interim certificate and 100 points of identification.

RESPONSIBLE GAMBLING SERVICES (RCG)

SITHGAM001 – PROVIDE RESPONSIBLE GAMBLING SERVICES

Responsible Gambling Certificate Nsw Online Application

WHO SHOULD ATTEND THIS COURSE?

The course has been designed to satisfy the requirements of clause 51 of the Gaming Machines Regulation 2002. It requires all secretaries of registered clubs with gaming machines, all hoteliers with gaming machines, and employees of registered clubs and hotels whose duties include gaming machine activities to have completed a Responsible Conduct of Gambling course approved by the Casino, Liquor & Gaming Control Authority.Responsible provision of gambling services is an essential underpinning skill for all hospitality personnel involved in the sale and service of gambling activities in licensed premises, including the licensee, gaming supervisors and gaming managers when involved in operational gambling activities.

COURSE OUTLINE

• Describe the context of gambling in NSW.
• Explain the indicators and impact of problem gambling.
• Describe the legislative framework for responsible conduct of gambling.
• Implement responsible conduct of gambling strategies.
• List the benefits of implementing responsible conduct of gambling practices.

ENTRY REQUIREMENTS

• There are no formal prerequisite academic or work experience requirements for this course; however you must demonstrate sufficient Language, Literacy and Numeracy skills to be able to successfully complete the training. You need to be skills tested prior to your practical training day. You must either come into one of our campuses and sit the skills test or receive and complete it by booking online or calling us to send you an online booking link. You can not conduct skills testing on the day of training and will not be admitted to training unless this has been completed on a day prior.
• Legislation prohibits people under 18 from being involved in gambling activities including the operating of an approved gaming machine, however training can be undertaken from the age of 15 and up.
• You need to provide us with photo identification at enrolment and prior to commencing your training. This can include a Drivers Licence, NSW Photo Card or Proof of Age Card or a Passport.

UPON SUCCESSFUL COMPLETION STUDENT WILL RECEIVE

• Nationally recognised Statement of Attainment in SITHGAM001 Provide Responsible Gambling Services.
• Liquor and Gaming NSW Interim Certificate. The Interim Certificate is used at a Service NSW Centre to obtain your Photo Competency Card.

COURSE DURATION

• This course is delivered in 1 day, comprising of 6 hours delivery and a 30 minutes break
• Students are required to arrive 30 minutes prior to course start time for registration and induction.
• Course can be cancelled if there are an insufficient number of students enrolled in the course. If this is the case, you will be provided with a full refund or offered an alternative date to complete the course.

EQUIPMENT AND MATERIAL

Responsible Gambling Certificate Nsw Application

Responsible Gambling Certificate Nsw Online

All students will be provided with the required equipment and materials including the Student Manual.

COURSE LOCATION AND TIMINGS

Responsible Gambling Certificate Nsw Government

Granville office: LastFriday of the month 0900 to 1530. (Check booking buttons below for actual dates).
Liverpool office: 2ndFriday of the month 0900 to 1530. (Check booking buttons below for actual dates).

Responsible Gambling Certificate Nsw Gov

• Please note Star Training does not have dedicated parking. It is suggested you take public transport for the day as we are only 2 minutes walk from the Granville train station. If you drive you will need to find a local paid parking solution.