Responsible Gambling Accreditation
We have won the right to display a coveted ‘Playing Safe’ seal on all our premises.
Responsible Gambling Accreditation Act
Work in the gaming industry Responsible Service of Gaming (RSG) All employees working in gaming machine areas of an approved venue (when open to the public) must have an up-to-date RSG. Training is administered through the Office of Liquor, Gaming and Racing. Find out more about completing your Responsible Service of Gaming. Gaming industry. RGAB, the Responsible Gaming Accreditation Board. More information RGAB, the Responsible Gaming Accreditation Board, aims to minimise the impact of problem gambling by promoting a worldwide accreditation programme for the land based, remote and e-gambling industry, software providers and operators. The Responsible Gaming Accreditation is a standard in which Gateway Casinos’ Responsible Gaming Program is measured against eight core responsible gambling standards including corporate policies, self-exclusion, advertising and promotion, informed decision making, assisting patrons who may have problems with gambling, access to money, venue.
ACE is a high powered accreditation, evaluation and certification scheme introduced by the National Casino Forum as part of the industry-leading Playing Safe initiative.
The ACE panel, whose members have unparalleled experience of the gambling industry both from a regulatory and an academic perspective, examined our procedures and interviewed staff at all levels to ensure that what was said in the board room was being delivered to customers in the casino.
Measuring us against seven core principles for responsible gambling policy endorsed by the Playing Safe Forum, the ACE panel highlighted the strong culture of social responsibility that permeates Caesars Entertainment UK.
‘We were given access to all the company’s policies and the training regime,’ said ACE Panel chair Professor Yvonne Guerrier. ‘We saw the people who we believed to be pivotal in delivering gambling responsibly, including the marketing and HR directors and numerous people of various grades and job descriptions delivering front line services in three casinos.
‘We were impressed with what we found at Caesars. The commitment and knowledge base of the staff was of a high standard. We made some recommendations for improvements but overall it was very good and we were confident in awarding the accreditation.’
Responsible Gambling Accreditation Requirements
We work hard at offering gambling responsibly and are proud and delighted to have received this prestigious accreditation.